PersonalDetails


Register with us and you will be able to enjoy the following benefits through your Designmee account:
- Track your orders and review past purchases
- Gain access to your Wish List
- Save your address and shipping details for faster shopping
- Manage your account details, order history and see order status
- Access your vitals (measurements) for enabling your purchases to be manufactured as per your body measurements.

Please be assured that your personal information is kept private and confidential and at no point will be shared or disclosed. To register at Designmee, we will need to know your name, contact number and email address. When processing your order online we require your billing address, shipping address and contact number. Please note that your credit card details are not being stored on our servers, making your payment 100% secure. Please note that DesignMee only informs you about latest arrivals, style updates and fashion news when you are subscribed to the newsletter. If you would prefer not to receive these updates, you can unsubscribe anytime using the unsubscribe link in the newsletter email.

A cookie is a piece of information that is stored on your computer's hard drive by your web browser, which tracks your movements within websites. We use cookies to keep track of how often you visit our website, the contents of your shopping bag, previous purchases and to deliver content specific to your interests. They are designed to assist your shopping and are therefore nothing to worry about. Most browsers are automatically set up to accept cookies, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including being able to shop with us.

Retrieving password is easy; just click 'Forgot password' on the 'Sign in' page and follow instructions.

We provide garments in standard sizes (38 to 46), available in three different fits (slim, regular, and comfort fit). You can also have a look at the size chart to ensure what size fits you perfectly. In case you are not satisfied with this, you can book a tailor by checking the 'Call A Tailor' option on the product page. Under this section , our tailor will visit you as per the scheduled date & time for taking your measurements which will be forwarded to the production team. This service is complementary with an order value of above INR 10,000, but can also be availed with purchase at an additional cost of Rs. 1,200, that gets added to the product price while you are making the payment on the website. Your vitals will be saved with standard sizes offered by DesignMee and you can use them for any product from the same category until six months from the day of tailors visit. Please note that tailor visit will be scheduled only when you have made the full payment in advance.

No. You can avail this service while buying any product on the website. It does not matter whether you are buying the product with or without customisations. You can avail this service under both categories. The service is available in limited cities only so pls check if your area is covered under the list.

The measurements taken by the tailor will be saved in your account along with the standard size options offered by DesignMee. You can use these vitals for any order you place with us and get your custom size free of cost. However, the validity of these vitals is six months to avoid any misjudgement or account for any change in size during the course of time.

Yes, you can share your own garments to be used as a reference for our tailor visiting you for taking the measurements. We will make the product as close to your favourite garment as possible, with any changes in fit and style if recommended by you.

In case of bulk productions, we provide garments in the standard sizes (small, medium, large, extra-large). In case you wish to get the outfits manufactured as per the individual measurements, we will send a team of our master tailors to take the measurements of each individual. Please note that individual measurements will add up in the total order value.

Customisation


No need to compromise on the details anymore because DesignMee brings you an opportunity to be your own designer. You can choose a garment and alter the details such as collars, cuffs, fit, sleeve, buttons, etc., as per your taste and style. We also provide you with an option to get a personalised monogram on your shirt. There are no or nominal charges for customisations.

Bespoke


Exclusivity and individualism are our two key values and we respect our customers need to stand out. We offer Bespoke fashion from the comfort of your home and craft a style exclusively for you that not only fits you perfectly, but also suit your personal taste and style. Our designer offers you a plethora of choices for fabric, style, and finish, and put together an ensemble that speaks of your impeccable taste each time you wear it. Each garment is made with mutliple rounds of fitting sessions to provide an impeccable fit. All you have to do is book an appointment on the website and we will take care of the rest.

Once you have made a booking, you will get a call from our executive to know your requirements. After this, our designer & master tailor will visit you at the scheduled time and date. At the first visit, our designer will share options for design, fabric, details & embellishments, as per your choice & preferences. Once you finalize the design, you will receive a mail with the payment link for an advance payment of 50% of the total billing amount. In order to ensure a flawless product from our end, our tailor will give you second visit for a trial fit of the unfinished product. Once your product the fittings are approved by you, we will finalise the product and make the delivery after the payment of remaining amount has been received.

The timeline for the production & delivery of the bespoke garments is dependent on number of products in an order, the details (embellishments & accessories), and delivery address, etc. We request you to discuss a tentative timeline on call with our executive or with the designer visiting you. Creating a Bespoke garment usually takes longer as it involves finer and customised working.

Yes, you can reschedule the date & time for the appointment within 24 hours of the booking.

CorporateOrders


Yes, you can easily avail the bespoke service for booking corporate orders. Whether it is a board meeting you want your team to be looking sharp and unified for, or a corporate event you are planning to make an impression at. We provide finest fabrics and premium designs with finesse, that matches your stature and taste.

You can easily get in touch by sharing the relevant credentials on the corporate order section under the “Services” page. You will get a call from our executive for figuring out your needs and scheduling the appointment for a meeting with our team of designers.

We strive to provide the best quality product within the smallest time bracket. However, the delivery also depends on factors such as number of articles, complexities in design, embroidery, details, monograms etc. We will share with you a tentative timeline and discuss this further after understanding your precise requirements.

Yes, we have the capability & outstanding past records of serving some of the behemoths in various industries. Be it the C-level executives, heads, managers or the lower staff, we provide outfits for all office staff. Our esteemed clientele includes Uflex Limited, Indian Bullion Jewellers Association and Club One Air

Yes, we provide accessories (corporate ties, pocket squares, cufflinks etc.) under corporate orders. Please share all your requirements with our executive on the call and they can assist you through our array of products and services.

Payments


Internet Banking, eWallet, Credit Card; We accept Visa, MasterCard, American Express, Cards. Payment is only debited from your card the moment you place your order. Credit card details are not being stored on our servers, making your payment 100% secure.

Tracking


Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking code. You will be able to view and track the status of your shipment by signing in and selecting 'My account' followed by ‘My orders'.

Delivery


We deliver ready to wear products within 3 working days. In case of customised products, it takes us 5-7 working days to deliver the same. Bespoke products take longer to manufacture and delivery details will be notified to you by the respective Designer.

You can only ship one order to one address. If your order contains gifts or articles that require shipping to multiple locations, you will need to place separate orders for each address.

We are unable to redirect orders to a different address after they have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery time.

All orders are insured against theft and accidental damage whilst in transit from Designmee to the shipping address. Once your order have been delivered to the specified delivery address and signed for, they are no longer covered under the insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.

After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at time order placement.

Yes, it is possible if all the products have been ordered under the same transaction ID. However, the individual products will get delivered separately if they are booked under different order transactions.

All the taxes are included in the listed price and the final billing of the same. However, the tax rates may change as per the government regulations and will be mentioned in the invoice. There are no shipping charges.

Yes, we ship to multiple locations across the globe. However, the import duties, logistics charges and other taxes will have to be borne by the customer.

By default, your order will be delivered in standard packaging. However, you always have the option to send your order wrapped up as a beautiful gift. Please tick the 'Send as a gift' box when you reach the checkout page to add this service. Prices are subject to the size of the order.

We’re happy to offer a refund or an exchange for productss that are not completely satisfactory. Please note that only ready to wear products are subject to returns and refunds. Exchanges and returns are accepted within 14 days of the date of receipt of the goods. Please note that the product must be unused, in perfect sellable condition, and in their original packaging. Also, Sale items or products purchased using a discount code are non-returnable. No exchanges or refunds will be given on discounted merchandise purchased during sale. For any further queries, pls don’t hesitate to contact us.

We ensure that your garment fit you perfectly. However, in the unlikely event that you require minor alterations, DesignMee has got that covered for you within 14 days of you receiving the garment. Please note that only bespoke garments and garments made as per your measurements (taken by the tailor) are eligible for alterations. You can get in touch with our customer care executive and we will have the garment picked from your place and delivered back after the alterations are done. This will be completely free of cost.

Your refund will be credited to the original purchaser's credit card, Internet Banking or the E Waller account .. If your order has been sent to a destination within India, VAT will also be refunded. However, import duties, customs and local sales taxes are non-refundable. However, you may be able to recover these by contacting your local customs bureau directly. Please be aware that it can take up to 10 days for the refund to appear in your account.